How long would it take to receive my order?

Typically it takes 3-4 weeks for you to receive your order.

How do I check the status of my order?

If you want to check the status of your order, we will provide you with a tracking number and also regular updates as and when your suits proceeds to the next stage of manufacturing or delivery.

 

Can I rush my order?

We believe we are faster than most other platforms which typically take about 6-10 weeks for the delivery. Also, 3-4 weeks ensures adequate amount of time given to our tailors who are carefully handcrafting your suits to make you look your best.

 

Can you help me with measuring?

Yes, we can help you with measuring. Our platform uses a new technology which helps you measure yourself just by uploading 2 photographs – a full body image of you looking towards the camera and the other a full body side-view image. The tech will measure you through the images and help our tailors create a close to perfect fit for you. You can also measure yourself and upload those measurements if you like using the images on the website as reference.

 

I have a suit or shirt which fits me perfectly. Can you copy the measurements?

In order to achieve a close to perfect fit, we encourage you to measure yourself wearing well-fitted clothes or upload images in them and not in a suit. So, if you have clothes that fit you really well, we encourage you to measure them yourselves and provide us with the details so that we can augment accuracy.

 

What are my payment options?

Currently the payment options we offer are PayPal (all major cards accepted) and Electronic Funds Transfer. However, we are integrating more payment options which should widen the range soon.

 

What is your refund policy?

It will differ case by case.

What if I think the measurements I have provided are wrong?

We have a policy which provides scope for alteration.

My recent order does not fit, what should I do?

In the unlikely event of an order not fitting, please refer to our Alteration Policy.

Where should I get my garments altered?

For this, please refer to our Alteration Policy.

Can I arrange a Corporate Booking for my office?

Yes, you can arrange a corporate booking for your office depending on the quantity you require. For further information regarding the quantity, you can get in touch with us through the Contact Us.

 

Do you have a shop?

No, we do not have a shop. Our entire concept revolves around “Shopping on the Couch” which involves using technology to measure yourself and also design your own suits. We are considering the possibilities of having a shop, however at the moment we want to expand globally and feel like e-commerce is the way to go.

 

Why are your suits so Economical? Are they of a lower quality than your competitors?

Our suits are economical because we work for less profits and also use in-expensive raw material. Also, our quality of fabrics is actually higher that most other online fashion retailers and we absolutely believe in giving our customers the finest class of suits to make them look their best.